Terms & Conditions

The Contract
1: The following Terms and Conditions will apply to your booking. The person who makes the booking, will be accepting the booking conditions on behalf of and with the consent of all members of the holiday party. The contract will come into existence when we despatch written confirmation of the booking to you. The contract binds you and all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms and conditions.

Occupation and Departure
2: Unless otherwise agreed, the normal time for occupation is 2.00pm on the arrival date. The holiday home must be vacated by 10.00am on the departure date and should be left clean and ready for incoming guests.

Your Responsibility
3: You are responsible for the holiday home and its equipment for the duration of your holiday home hire. Please treat the holiday home and its equipment with respect and care so that other guests may continue to enjoy them. You are advised to check, on arrival, for any damage or missing items and report them immediately to Shoreline Partnership. You will undertake to report and pay for any damage caused to the holiday home or equipment lost, broken or stolen during the occupation of the holiday home. All equipment, utensils etc. must be left in a clean condition at the end of the hire period. The holiday home is inspected at the end of each holiday and you may be charged for any loss or damage found. The holiday home is fully furnished together with duvets and pillows but you will need to bring your own linen and toiletries. We reserve the right to enter the holiday home under any circumstance or emergency. 3a: A refundable deposit of £50.00 is required (payment with your final balance). This is to cover for loss, breakages and/or damage to the property (if any). Following your departure, an Inventory will be taken and the property inspected. We will inform you if we discover any damage, breakages or loss of items. Please note, your liability does not end at £50.00. If there is damage/loss of items or breakages over and above £50.00 you will still be liable to make a further payment.

Number of Persons
4: The maximum number of persons allowed in the holiday home is 8 plus a baby in a cot. We reserve the right to terminate the hire without notice and without refund for a breach of this condition.

5: The deposit has to paid at the time of booking. We will then send to you a receipt and a booking confirmation. Full payment on booking is necessary for Weekend Breaks.

Balance Outstanding
6: The balance must be paid at least 28 days before your arrival date.

Booking Cancellation
7: Should you wish to cancel your holiday you must notify us in writing. The written notification should be sent to us by recorded delivery, as your cancellation will not take effect until we receive the written confirmation. If we do not receive written confirmation of your cancellation before your holiday has commenced no refund will be given.

Cancellation Table
Length of time Cancellation Charge
56 days or more Booking deposit
43-55 days 30% of total holiday cost
42-29 days 50% of total holiday cost
28-8 days 90% of total holiday cost
7 days or less 100% of total holiday cost

Unsuitable Hirers
8: We are unable to accept booking from groups of young people under the age of 18 years or single sex groups (i.e. of more than 2 people) of any age. We reserve the right to terminate the hire without notice and without refund for a breach of this condition.

If We Cancel Your Holiday
9: We will try extremely hard not to cancel your holiday but in exceptional circumstances e.g. force majeure* this may be necessary. We will inform you immediately if we have to cancel your holiday and refund any monies you have paid.
*Force majeure means circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.

10: Pets are not allowed. Guide dogs are accepted but they are not allowed on beds or chairs. We reserve the right to terminate the hire without notice and without refund for a breach of this condition.

Limitations Of Liability
11: We do not accept liability for any injury, loss or damage to personal effects, baggage, motor cars, motor car accessories, to you or to any member of the hirers party, except in so far as the loss or damage existing in the holiday home or its surround and which was known to Shoreline Partnership but for our negligence. We would advise you to purchase holiday insurance.

12: In these Terms and Conditions ‘you’ ‘your’ and ‘hirer’ refers to the person who makes the booking, ‘we’ and ‘us’ refers to Shoreline Partnership and ‘hire’ refers to your arrival date till your departure date.
12a: We wish to give you time to consider whether these Terms and Conditions are acceptable to you. If they are not acceptable to you, you may cancel your booking without charge and we will refund all monies paid to us, provided you do so within 7 days of the date of our written confirmation. If you do not inform us of your wish to cancel your holiday, the contract between us incorporating these terms and conditions will remain in full force.

Revised 6th April 2013